{"id":5608,"date":"2026-06-26T10:00:23","date_gmt":"2026-06-26T08:00:23","guid":{"rendered":"https:\/\/www.sigma-tactical.fr\/?page_id=5608"},"modified":"2026-06-26T10:12:39","modified_gmt":"2026-06-26T08:12:39","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/www.sigma-tactical.fr\/en\/remboursements_retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Nous avons \u00e0 c\u0153ur de vous satisfaire. Si votre achat ne vous convient pas totalement, vous disposez d&rsquo;un droit de r\u00e9tractation conform\u00e9ment \u00e0 la loi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. D\u00e9lai de r\u00e9tractation<\/strong> Vous disposez d&rsquo;un d\u00e9lai de <strong>14 jours<\/strong> <em>(ou 30 jours selon ce que vous pr\u00e9f\u00e9rez)<\/em> \u00e0 compter de la r\u00e9ception de votre commande pour nous retourner le produit et demander un remboursement ou un \u00e9change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Conditions de retour<\/strong> Pour \u00eatre \u00e9ligible \u00e0 un retour, votre produit doit \u00eatre :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inutilis\u00e9 et dans le m\u00eame \u00e9tat o\u00f9 vous l&rsquo;avez re\u00e7u.<\/li>\n\n\n\n<li>Dans son emballage d&rsquo;origine (id\u00e9al pour les t\u00e9l\u00e9phones et accessoires).<\/li>\n\n\n\n<li>Accompagn\u00e9 du re\u00e7u ou de la preuve d&rsquo;achat.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Frais de retour<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Option A (Gratuit) :<\/em> Les frais de retour sont enti\u00e8rement \u00e0 notre charge. Nous vous fournirons une \u00e9tiquette de transport pr\u00e9pay\u00e9e.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Option B (\u00c0 la charge du client) :<\/em> Les frais de retour sont \u00e0 la charge du client, sauf en cas de produit d\u00e9fectueux \u00e0 la r\u00e9ception.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>Processus de remboursement<\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois le produit re\u00e7u et inspect\u00e9, nous vous enverrons un e-mail pour vous notifier de la r\u00e9ception. Si le retour est valid\u00e9, votre remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte de cr\u00e9dit ou m\u00e9thode de paiement initiale sous un d\u00e9lai de 7 \u00e0 10 jours ouvr\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>Contact<\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour toute question ou pour initier un retour, contactez-nous \u00e0 l&rsquo;adresse suivante : &#99;&#x6f;&#110;&#x74;a&#x63;t&#64;&#x73;&#105;&#x67;m&#x61;-&#116;&#x61;&#99;&#x74;i&#x63;a&#108;&#x2e;&#102;&#x72;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Nous avons \u00e0 c\u0153ur de vous satisfaire. Si votre achat ne vous convient pas totalement, vous disposez d&rsquo;un droit de r\u00e9tractation conform\u00e9ment \u00e0 la loi. 1. D\u00e9lai de r\u00e9tractation Vous disposez d&rsquo;un d\u00e9lai de 14 jours (ou 30 jours selon ce que vous pr\u00e9f\u00e9rez) \u00e0 compter de la r\u00e9ception de votre commande pour nous retourner [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5608","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique en mati\u00e8re de remboursements et de retours - sigma-tactical<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sigma-tactical.fr\/en\/remboursements_retours\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique en mati\u00e8re de remboursements et de retours - sigma-tactical\" \/>\n<meta property=\"og:description\" content=\"Nous avons \u00e0 c\u0153ur de vous satisfaire. Si votre achat ne vous convient pas totalement, vous disposez d&rsquo;un droit de r\u00e9tractation conform\u00e9ment \u00e0 la loi. 1. D\u00e9lai de r\u00e9tractation Vous disposez d&rsquo;un d\u00e9lai de 14 jours (ou 30 jours selon ce que vous pr\u00e9f\u00e9rez) \u00e0 compter de la r\u00e9ception de votre commande pour nous retourner [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sigma-tactical.fr\/en\/remboursements_retours\/\" \/>\n<meta property=\"og:site_name\" content=\"sigma-tactical\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Sigma-tactical-216879778476504\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-26T08:12:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/remboursements_retours\\\/\",\"url\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/remboursements_retours\\\/\",\"name\":\"Politique en mati\u00e8re de remboursements et de retours - sigma-tactical\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/#website\"},\"datePublished\":\"2026-06-26T08:00:23+00:00\",\"dateModified\":\"2026-06-26T08:12:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/remboursements_retours\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.sigma-tactical.fr\\\/remboursements_retours\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/remboursements_retours\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique en mati\u00e8re de remboursements et de retours\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/#website\",\"url\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/\",\"name\":\"sigma-tactical\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/#organization\",\"name\":\"SIGMA-TACTICAL\",\"url\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/new-logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/new-logo.jpg\",\"width\":800,\"height\":800,\"caption\":\"SIGMA-TACTICAL\"},\"image\":{\"@id\":\"https:\\\/\\\/www.sigma-tactical.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Sigma-tactical-216879778476504\",\"https:\\\/\\\/www.instagram.com\\\/sigma_tactical\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/sigmatactical\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politique en mati\u00e8re de remboursements et de retours - sigma-tactical","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.sigma-tactical.fr\/en\/remboursements_retours\/","og_locale":"en_US","og_type":"article","og_title":"Politique en mati\u00e8re de remboursements et de retours - sigma-tactical","og_description":"Nous avons \u00e0 c\u0153ur de vous satisfaire. Si votre achat ne vous convient pas totalement, vous disposez d&rsquo;un droit de r\u00e9tractation conform\u00e9ment \u00e0 la loi. 1. D\u00e9lai de r\u00e9tractation Vous disposez d&rsquo;un d\u00e9lai de 14 jours (ou 30 jours selon ce que vous pr\u00e9f\u00e9rez) \u00e0 compter de la r\u00e9ception de votre commande pour nous retourner [&hellip;]","og_url":"https:\/\/www.sigma-tactical.fr\/en\/remboursements_retours\/","og_site_name":"sigma-tactical","article_publisher":"https:\/\/www.facebook.com\/Sigma-tactical-216879778476504","article_modified_time":"2026-06-26T08:12:39+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.sigma-tactical.fr\/remboursements_retours\/","url":"https:\/\/www.sigma-tactical.fr\/remboursements_retours\/","name":"Politique en mati\u00e8re de remboursements et de retours - sigma-tactical","isPartOf":{"@id":"https:\/\/www.sigma-tactical.fr\/#website"},"datePublished":"2026-06-26T08:00:23+00:00","dateModified":"2026-06-26T08:12:39+00:00","breadcrumb":{"@id":"https:\/\/www.sigma-tactical.fr\/remboursements_retours\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.sigma-tactical.fr\/remboursements_retours\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.sigma-tactical.fr\/remboursements_retours\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.sigma-tactical.fr\/"},{"@type":"ListItem","position":2,"name":"Politique en mati\u00e8re de remboursements et de retours"}]},{"@type":"WebSite","@id":"https:\/\/www.sigma-tactical.fr\/#website","url":"https:\/\/www.sigma-tactical.fr\/","name":"sigma-tactical","description":"","publisher":{"@id":"https:\/\/www.sigma-tactical.fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sigma-tactical.fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.sigma-tactical.fr\/#organization","name":"SIGMA-TACTICAL","url":"https:\/\/www.sigma-tactical.fr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.sigma-tactical.fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.sigma-tactical.fr\/wp-content\/uploads\/2021\/01\/new-logo.jpg","contentUrl":"https:\/\/www.sigma-tactical.fr\/wp-content\/uploads\/2021\/01\/new-logo.jpg","width":800,"height":800,"caption":"SIGMA-TACTICAL"},"image":{"@id":"https:\/\/www.sigma-tactical.fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Sigma-tactical-216879778476504","https:\/\/www.instagram.com\/sigma_tactical\/","https:\/\/www.youtube.com\/user\/sigmatactical"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.sigma-tactical.fr\/en\/wp-json\/wp\/v2\/pages\/5608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sigma-tactical.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sigma-tactical.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sigma-tactical.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sigma-tactical.fr\/en\/wp-json\/wp\/v2\/comments?post=5608"}],"version-history":[{"count":3,"href":"https:\/\/www.sigma-tactical.fr\/en\/wp-json\/wp\/v2\/pages\/5608\/revisions"}],"predecessor-version":[{"id":6943,"href":"https:\/\/www.sigma-tactical.fr\/en\/wp-json\/wp\/v2\/pages\/5608\/revisions\/6943"}],"wp:attachment":[{"href":"https:\/\/www.sigma-tactical.fr\/en\/wp-json\/wp\/v2\/media?parent=5608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}